ISMS Policy

(INFORMATION SECURITY POLICY)

1000FiX Services Ltd., Bangladesh’s largest after-sales service provider for IT, mobile, and home appliance products, operates in a domain where information security is critical. Given the nature of their services—handling customer devices, sensitive data, and warranty-related information—implementing an Information Security Management System (ISMS) aligned with ISO 27001:2022 is both relevant and essential. Recognizing the importance of secure operations and stakeholder engagement, 1000FiX Services Ltd is committed to maintaining a robust Information Security Management System.

1000FiX Services Ltd is dedicated to safeguarding its information assets by conducting thorough due diligence to identify both visible and underlying threats and vulnerability and by taking appropriate actions to mitigate IT risks, all while maintaining the quality of services provided to its customers. The company is also committed to ensuring full legal compliance with applicable local laws, rules, and regulations, as well as adhering to relevant standards for its information security management system.

1000FiX Services Ltd aims to achieve an information security management system performance that not only meets applicable requirements but also fulfills the needs and expectations of its stakeholders, continuously enhancing their capacity to protect its information assets.

To drive the continual improvement of its Information Security Management System, 1000FiX Services Ltd will engage in ongoing monitoring, measurement, analysis, and evaluation. The company will set and pursue relevant objectives to ensure the confidentiality, integrity, and availability of its information assets.

This policy is endorsed by the top-level management of 1000FiX Services Ltd and is made available to all relevant Internal and External Interested Parties.

Chief Operating Officer

(1000FiX Services Limited)